Privacy Policy for MyUltraVPN.com
At MyUltraVPN, your privacy isn’t just a feature—it’s a promise. We are fully committed to safeguarding your data, protecting your identity, and ensuring that your online activity stays private.
This Privacy Policy explains how we collect, use, and protect your information when you visit myultravpn.com and use our VPN services. This policy is fully compliant with the General Data Protection Regulation (GDPR).
🔒 1. Our Core Privacy Principles
- No-Logs Policy: We do not collect, store, or log your browsing activity, traffic data, DNS queries, or connection timestamps.
- Data Minimization: We only collect the minimum information needed to provide and support our services.
- End-to-End Encryption: All user traffic routed through our VPN is encrypted using industry-standard protocols. We cannot view or access your online activity.
📄 2. Information We Collect
We only collect personal data when absolutely necessary and with your consent.
a. Account Information
- Email Address – used for registration, support, and communication.
- Payment Information – handled securely via third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card details.
b. Operational Data (Minimal)
We may temporarily store:
- Connection attempt data (e.g., server location, time of connection start) for troubleshooting and preventing abuse.
- Aggregated performance data (e.g., total bandwidth per server).
🔁 This data is anonymized, not linked to user identities, and is never stored longer than necessary.
🚫 3. What We Do Not Collect
- No IP addresses
- No browsing history
- No DNS queries
- No online activity logs
- No session durations
- No connection timestamps tied to your identity
⚙️ 4. Cookies and Tracking
We use minimal, privacy-friendly cookies on our website to:
- Manage language preferences
- Track basic performance metrics (e.g., Google Analytics in anonymized mode, if used)
You can manage or delete cookies anytime via your browser settings.
📬 5. How We Use Your Data
We use your data:
- To create and manage your account
- To process payments
- To provide customer support
- To prevent abuse and maintain service integrity
We never sell or rent your data.
🔐 6. How We Protect Your Data
- Industry-standard AES-256 encryption
- Secure servers in privacy-friendly jurisdictions
- Access to user data is strictly limited to authorized personnel
- Two-factor authentication (2FA) and strict access control for all admin operations
🌍 7. Your GDPR Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- Data portability
- File a complaint with your Data Protection Authority
📧 To make a request: support@myultravpn.com
🌐 8. Data Transfers
We may process or store data outside the EU (e.g., with cloud providers), but always under strict safeguards and GDPR-compliant mechanisms (e.g., Standard Contractual Clauses).
🔄 9. Changes to This Policy
We may update this policy from time to time. You will be notified of significant changes, and we will always post the latest version here.
📞 10. Contact Us
If you have questions about this Privacy Policy or your rights, reach out anytime:
Email: support@myultravpn.com
Website: https://myultravpn.com